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We have many channels of communication when it comes to providing better customer experience; however, we encourage our customers to contact our sales directly at +60162323418 . If sales couldn’t attend to your calls, please do contact our WhatsApp +60105686810  , or drop us an enquiry by filling up our contact form. 

Typically, the completion time for a custom inflatable or balloon order is around one week. However, please note that this can vary depending on the volume of the order and the seasonality of the business.

Yes, it’s safe to use helium gas in advertising balloons. It’s a gas that doesn’t catch fire and is not harmful. It’s lighter than air, so it can be used both inside and outside, as long as you’re careful. But, don’t breathe in helium on purpose because it can be harmful. When using helium, make sure to use the right tools, check for leaks, follow the guidelines on how much to fill the balloon, avoid breathing in helium, and make sure the area is well-ventilated. Always follow the rules from the manufacturer and local laws on how to use and get rid of helium gas safely.