Privacy Policy

Privacy Policy

Effective Date: [17/1/2025]

AsiaPacific Balloons (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers, website visitors, and business partners. This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name, email address, phone number, and mailing address
  • Payment details (processed securely via third-party payment processors)

1.2 Non-Personal Information:

  • Browser type, operating system, and IP address
  • Website usage data collected via cookies and analytics tools

1.3 Information Provided Voluntarily:

  • Details shared during inquiries, purchases, or newsletter sign-ups

2. How We Use Your Information

We use the collected information to:

  • Process orders and deliver products or services
  • Communicate with you regarding orders, promotions, and updates
  • Improve our website and user experience
  • Fulfill legal or regulatory obligations

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share your information with:

  • Third-party service providers for payment processing, delivery, or marketing
  • Regulatory authorities, if required by law
  • Business partners with your explicit consent

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

5. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and regular security audits.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections or updates to your information
  • Withdraw consent for marketing communications
  • Request deletion of your personal data, subject to legal obligations

To exercise these rights, please contact us at [Insert Contact Email].

7. Retention of Information

We retain personal information only as long as necessary for business or legal purposes. Once the retention period expires, we securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. The updated policy will be posted on our website with the “Effective Date” clearly indicated.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

AsiaPacific Balloons
Email: [[email protected]]
Phone: [+60105686810]
Address: [P-G-07, Jalan BP 7/11, Bandar Bukit Puchong, 47120 Puchong, Selangor, Malaysia]